Refund Policy

What is your return policy?

Afro Jewelry does not accept returns at this moment in time. All sales are final. 

What if my product is damaged/defective? 

If you receive your order and it is damaged/defective please email us at theafrojewelrystore@gmail.com . Please be sure to include your name, order number and picture of your damaged/defective order. We will be sure to get back to you within 1-3 business days.

What if I never received my item?

We are not responsible for lost or stolen packages after they leave the Afro Jewelry facility. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier (ex. UPS, USPS, FedEx). We will provide you with the address, shipping carrier information, tracking information and date of delivery to assist you with your claim investigation. You shall receive compensation for your lost/stolen package through the shipping carrier.